Pullman İstanbul Hotel & Convention Center
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Rooms Meetings & Events Restaurant & Lounge Spa & Wellness Deals About Us Contact Availability & Pricing +90 212 411 10 00

Communication.

Pullman Istanbul Hotel & Convention Center values your accommodation, meeting, and event requests, inquiries, and feedback. You can reach out to us directly through the following channels or fill out the form below.

Communication Channels

You can use the Availability & Price button at the top of the page to check accommodation availability and current prices; reservations are completed through Accor's official reservation system.

Working Hours

  • Front Office / Reception: 24/7
  • Reservation and Sales Office: Monday - Friday 09:00 - 18:00
  • Meeting & Events Team: Monday - Friday 09:00 - 18:00

Check-in time is 14:00, and check-out time is 12:00. Messages sent outside of office hours will be replied to on the next business day.

Legal Identity Information (Imprint)

In accordance with the Law on the Regulation of Electronic Commerce No. 6563 and the Electronic Commerce Regulation, our service provider information is as follows.

Trade NameERSA İNŞAAT PROJE TURİZM SANAYİ VE TİCARET ANONİM ŞİRKETİ
Company TypeJoint Stock Company
Headquarters AddressYenibosna Merkez Mah. 1. Asena Sok. No: 15, Bahçelievler / İstanbul
Tax OfficeYenibosna Vergi Dairesi
Tax Identification Number3680247978
MERSİS Number0368024797800015
Trade Registry Number582310-0
Year of Establishment2006
## Where Should I Write For Which Topic? - Room reservation / cancellation / change: Reservation line or the channel you made your reservation through - Meeting, congress, exhibition, and gala: [Meeting & Event Proposal Form](/toplanti-etkinlik#teklif-formu) - Wedding, civil ceremony, and special occasions: Same proposal form - just select the event type - Requests and complaints during your stay: Front desk (24/7) or reception from your room - Invoice and corporate agreement: Use the form on this page, select "Corporate" as the subject - Your personal data (KVKK): [KVKK Information Text](/kvkk-aydinlatma-metni) - your applications will be resolved within 30 days

Location

Your Right to Complain and Object

As a consumer, you can file your disputes with the Consumer Arbitration Boards or Consumer Courts in your locality, depending on the monetary limits involved. Getting in touch with us before filing a complaint often speeds up the resolution process.

Request Form

Contact Form

General information and requests